Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the Mahaan Exports website, products, services, and any interactions with us through enquiries or orders. By accessing our website or using our services, you agree to comply with the following terms.
1. Company Information
Mahaan Exports
#103, Behind Mink Diary,
Samandur Village, Anekal Taluk,
Bengaluru - 562106
Email: info@mahaanexports.com
Phone: +91 85539 79617
2. Use of Website
By accessing our website, you agree:
- Not to misuse or disrupt website operations
- Not to copy or redistribute website content without permission
- To provide accurate information when submitting enquiries
3. Product Information
We strive to ensure that details on our products — including mushrooms, herbs, spices, and other organic produce — are accurate. However, natural variations in agricultural products may occur, and Mahaan Exports is not liable for minor differences in size, color, or texture.
4. Pricing & Quotations
- All prices, quotations, and offers shared by Mahaan Exports are valid for a limited period.
- Prices may vary based on order quantity, packaging, logistics, and destination country.
- Orders are confirmed only upon written approval and advance payment (where applicable).
5. Orders & Supply
- All orders must be submitted through our official communication channels.
- Mahaan Exports reserves the right to accept or decline any order based on availability.
- Unforeseen agricultural or climatic issues may affect supply timelines.
- We maintain consistency through strict quality checks and cold-chain management.
6. Shipping & Logistics
- Shipments are handled through verified logistics and export partners.
- Transit times may vary based on customs clearance, destination country, and freight conditions.
- Mahaan Exports is not responsible for delays caused by external factors such as weather or regulations.
7. Cancellations & Refunds
As fresh produce involves time-sensitive handling, cancellations are accepted only before packing and dispatch. Refunds may be processed in cases where:
- An order was cancelled before processing
- A double payment or accidental transaction occurred
- There is a verified issue caused solely by Mahaan Exports
Customized packaging and bulk export orders are non-refundable once processing begins.
8. Intellectual Property
All text, images, logos, designs, and visual elements are the intellectual property of Mahaan Exports. Reproduction, redistribution, or modification is prohibited without permission.
9. Limitation of Liability
- Mahaan Exports is not responsible for damages caused by improper storage after delivery.
- We are not liable for loss due to logistic delays or customs restrictions.
- We provide products “as available” based on harvest cycles and climate conditions.
10. Privacy & Data Usage
Your information is handled in accordance with our Privacy Policy. By using our website, you consent to our data collection and usage practices.
11. Changes to These Terms
Mahaan Exports reserves the right to update, modify, or replace these Terms & Conditions at any time. Continued use of our website constitutes acceptance of the updated terms.
12. Contact for Clarifications
If you have questions related to these Terms, you can contact us at:
Email: info@mahaanexports.com
Phone: +91 85539 79617
Address:
Mahaan Exports,
#103, Behind Mink Diary,
Samandur Village, Anekal Taluk,
Bengaluru - 562106